For Broadband + Phone Technical Support

Airnet has a team of technicians to take your call 24 hours a day.  As a valued Airnet customer your call will be actioned promptly and efficiently. 

Simply call 0508 AIRNET (0508 247 638)  - option 2 from the menu.

For IT Support

Please contact your IT provider or call Computer Care on 06 650 0600

How to Guides:

Calling Services Guide

Phone + Calling User Guide 

vPBX User Manual

vPBX User Manual

vPBX Click to Dial User Guide

Understanding your Account

View our Sample Bill

Using My Airnet

Logging into My Airnet

Changing your password

Add / Change Email billing address

Password Guidelines

Guidelines for Choosing a Good Password

Email Set Up

The Basics - Setting up Email Addresses

Pictorial Email Set Up - Outlook XP

Pictorial Email Set Up - Outlook Express

Pictorial Email Set Up - Mozilla Thunderbird

eBilling and Direct Debit Authority Forms

eBilling and Direct Debit Authority form