For Broadband + Phone Technical Support

Airnet has a team of technicians to take your call 24 hours a day.  As a valued Airnet customer your call will be actioned promptly and efficiently. 

Simply call 0508 AIRNET (0508 247 638)  - option 3 from the menu.

For IT Support

If you require IT Support call the IT team directly on:

(06) 974 8123 or 0508 AIRNET - option 2 from the menu.

How to Guides:

Calling Services Guide

Phone + Calling User Guide 

Understanding your Account

View our Sample Bill

Using My Airnet

Logging into My Airnet

Changing your password

Add / Change Email billing address

Email Set Up

The Basics - Setting up Email Addresses

Pictorial Email Set Up - Outlook XP

Pictorial Email Set Up - Outlook Express

Pictorial Email Set Up - Mozilla Thunderbird